Privacy Policy

Vault (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our jewellery business management application.

We collect information that you provide directly to us:

• Account Information: Email address and password when you create an account
• Business Data: Materials inventory, collection items, pricing rules, sales records, and expense data you enter
• Usage Information: How you interact with our application to improve your experience

We use the information we collect to:

• Provide, maintain, and improve our services
• Process your transactions and maintain your business records
• Send you technical notices and support messages
• Respond to your comments and questions
• Protect against fraudulent or illegal activity

Your data is stored securely using industry-standard encryption. We use PostgreSQL for database storage and AWS S3 for file storage, both of which employ robust security measures.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction.

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent
• To comply with legal obligations
• To protect our rights and prevent fraud
• With service providers who assist in operating our application (under strict confidentiality agreements)

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Export your data in a portable format
• Withdraw consent at any time

We use essential cookies to maintain your session and remember your preferences. We do not use tracking cookies or share cookie data with third parties for advertising purposes.

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last updated” date.

If you have any questions about this Privacy Policy, please contact us at our contact page.