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Terms of Service

Last updated: December 17, 2025

Agreement to Terms

By accessing or using Vault, you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you may not access the service.

Description of Service

Vault is a business management application designed for jewellery makers and artisans. The service provides tools for:

  • Tracking materials and inventory
  • Calculating pricing based on costs, labour, and markups
  • Managing collections and product catalogues
  • Recording sales and tracking financial performance
  • Managing business expenses and overhead costs

User Accounts

To use Vault, you must create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Providing accurate and complete registration information
  • Notifying us immediately of any unauthorised use

Acceptable Use

You agree not to:

  • Use the service for any unlawful purpose
  • Attempt to gain unauthorised access to any part of the service
  • Interfere with or disrupt the service or servers
  • Upload malicious code or content
  • Resell or redistribute the service without permission
  • Use the service to store or transmit infringing or harmful content

Your Data

You retain all rights to your business data. By using Vault, you grant us a limited licence to store and process your data solely for the purpose of providing our services to you.

You are responsible for maintaining backups of your data. While we implement robust backup procedures, we recommend you periodically export your important business information.

Pricing Calculations

Vault provides pricing calculations and recommendations based on the data you input. These calculations are tools to assist your decision-making and should not be considered financial or business advice.

You are solely responsible for setting your final prices and making business decisions. We recommend consulting with qualified professionals for financial and tax advice.

Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. We may modify, suspend, or discontinue features with reasonable notice when possible.

Intellectual Property

The Vault application, including its design, features, and content, is owned by us and protected by intellectual property laws. You may not copy, modify, or create derivative works without our written permission.

Limitation of Liability

To the maximum extent permitted by law, Vault shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, data, or business opportunities.

Termination

We may terminate or suspend your account at any time for violations of these terms. You may terminate your account at any time by contacting us. Upon termination, you may request an export of your data.

Changes to Terms

We reserve the right to modify these terms at any time. We will provide notice of significant changes via email or through the application. Continued use after changes constitutes acceptance of the new terms.

Governing Law

These terms shall be governed by and construed in accordance with the laws of England and Wales, without regard to conflict of law principles.

Contact

For questions about these Terms of Service, please contact us.